Refund Policy – Logivanta Services Pvt Ltd
Effective Date: 10th September 2025
01.
Overview
At Logivanta Services Pvt Ltd, we strive to provide high-quality logistics and transportation services. This Refund Policy explains when refunds may be issued and under what circumstances they are not available.
02.
Refund Eligibility
• Refunds are considered only if there is a service failure caused directly by Logivanta Services Pvt Ltd. • Refund requests must be submitted in writing within 7 business days of service delivery. • Refunds will be processed to the original payment method used.
03.
Non-Refundable Circumstances
Refunds will not be provided in the following cases: • Loss, damage, or delay of goods caused by natural disasters, extreme weather conditions, or other climate-related events. • Damage to stock or transport due to unavoidable circumstances beyond our control. • Customer-induced errors, including incorrect delivery details or miscommunication. • Any circumstances covered under “Force Majeure” events, including but not limited to floods, storms, earthquakes, strikes, pandemics, or government restrictions.
04.
How to Request a Refund
- Contact our support team via email at support@logivantaservices.com or phone at +91-7011565367.
- Provide your transaction details, service reference, and reason for the refund request.
- Our team will review and respond within 15 to 20 business days.
05.
Final Decision
All refund decisions rest solely with Logivanta Services Pvt Ltd and will be communicated in writing or by email.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
General Enquiries
+91-70115 65367 support@logivantaservices.com www.logivantaservices.com
Office Address
Logivanta Services Pvt. Ltd. B1/639A, Janak Puri, New Delhi – 110058, India
Business Hours
Monday to Saturday: 9:00 AM – 7:00 PM Sunday: Closed